American Arbitration Association

I used the AAA to settle a construction dispute in Syracuse, NY and the arbitrator's two page ruling was lacking of any substance and explanation. The arbitrator's award with the associated offsets were not even logical or consistent with the decision. For the fees that you pay to utilize the AAA (nearly $20k), I caution any corporation to take this approach. I suppose that the AAA needs to screen its lawyers better before allowing these arbitration proceedings. Final decisions must provide comprehensive insight and consistency. My arbitration proceeding lasted 4 full days. Each lawyer presented 15 page briefs. It took the arbitrator an entire month to present a 2 page award with no clarity or explanation. If you use the AAA, it is entirely subjective and dependent on the appoin