Prep Xpress
Riverside, CA · Paralegal services provider
- Address
- Prep Xpress, 4019 Market St, Riverside, CA 92501
- Phone
- (951) 788-1200
- Website
- www.prepxpressrv.com
Prep Xpress is an attorney located in Riverside, CA. It is one of 190 attorneys listed in Riverside. Its 2.8-star rating is slightly below the Riverside city average of 4.4 stars. There are 3 photos associated with this location.
About Prep Xpress
Document Preparation Company
Customer Reviews
I appreciate the help I have gotten from prep xpress!! I was in a rush to file my dissolution which had been sitting for maybe 3-4 years because the courts intimidated me and the whole process was exhausting for me. I was approached at the entrance of the court and I walked back to the office hesitantly thinking this will cost an arm and a leg. I was seen right away and surprisingly the fees were reasonable. I was able to stay updated through their texting phone number and the process was seamless! I was able to finalize everything in about 3 months!! Everyone at the office were very kind and welcoming and they were all genuine about helping people. Erica at the front desk was my main point of contact and she always got back to me in a timely manner. They are such lifesavers and I will for
I’ve been to prep express and several business with them, as in the past they treated me with respect and curtesy. However on April this year, I went to do business once again, as I’m in the middle of divorce and requested for their services. After me dictating all the info that I needed to the clerk it came to me as a draft and was all wrong. I immediately contacted them and let them know it was all wrong and by then I decided to cancel, “as they were not meeting my expectations. Now 3 months later I get an email telling that they cannot return my $750, as according to them I did not cancel soon enough. I’m very disappointed and will take them to small claims.
Please please.. do not trust this place. I went for a single attorney representation that never took place. I paid $ 600 fees for that. my case had been transferred to another county, and I am no longer interested in their representation. My money had been stuck there doing since August. I finally submitted the form to request my refund from 11/4/21 they ask for 2 weeks to refund and they retained a fee of$ 120 for cancellation. After all that and I ve been calling and asking for my refund all the receptionist refers you to a ghost supervisor that never calls back and play games on the phone giving you names of peoples that doesn’t even call and tell you that refund is the longest process bla , bla , bla to wear you out, so you don’t ask for your refund anymore. I have never had such prob
Recently lost my copies of court papers from years ago and Lynn was nice enough to explain the process to me of how to get new copies as well as texting me the address to go to which was super helpful. 4 years ago I went through them for a name change and I remember they made it easy and stress free: I paid, they did all the work needed, i showed up to court, and was granted my daughters last name change! Recommend going here.
I have used Prep Xpress for over 8 years for my Divorce and Child Custody Issues. I have also recommended them to my Family & Friends. They are competitive when it comes to pricing. Give them a call. Family owned business. Great paperwork. My Attorney was impressed with the paperwork.
Accessibility & Amenities
Services
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