Shafer Law FIrm

This law firm obtained an unpaid medical bill of mine due to a billing error. I called them to resolve and spoke with someone- she was extremely rude and yelling for no reason while I was trying to resolve. I have been a medical biller for 8 years. I know the laws. If you’re a Dr office seeking assistance I would recommend NOT using this company as they will not help you. I took care of the bill with the office. This company is unprofessional and ineffective.

In may 2024 they took almost 1k from us from our health banking account. Please give me our money back they are scammers.

I’ve been repeatedly contacted about a debt I do not owe. During a recent phone call, I attempted to ask questions and get clarification, but the representative I spoke with was extremely rude and refused to provide direct answers. Instead of addressing my concerns, she repeatedly deflected and turned the conversation back on me in an unhelpful and aggressive manner. This behavior is unacceptable, and I expect to be treated with respect—especially when I’m trying to resolve a matter that appears to be in error.

Incredibly rude and aggressive "Law Firm" which is used to scare people into payment. I believe I was sent to collections on accident, and when I called to resolve issues I was told that I had my chance to decide what to pay and that I needed to pay in full in three months or else. It is sad to see a "law firm" threatening people to pay. They are uncaring and cruel. I hope that any companies which thinks of doing business with them reconsider. I understand attempting to collect debts is a nasty task, but maybe consider that not every person is trying to cheat someone out of money, maybe there is a reason they can not pay all at once. The collector I spoke with is Cynthia and her tone and retorts to me were very rude and uncaring.

Rude, uneducated, and aggressive collectors. When you explain the situation and can not work due to that, they scream at you saying 'Are you refusing to pay this debt?' No, I CAN'T WORK!! They treat people less than human and are only in it for intimadation and bullying to get what may not even be a valid debt. RECORD YOUR CALLS WITH THEM EVERYTIME!! ZERO STARS!!! oh, and filed a complaint with the AG for the techniques and abusive behavior the staff exhibits.